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The operation of medical organizations is subject to strict legislative regulation. For starters, the organization must acquire a license to engage in providing medical services. In addition to that, the law also envisages required internal documents, the way in which they are to be processed, and the type of information they contain.

Required documents include:

  • a paid medical services agreement;
  • specifications and appendices to the agreement;
  • informed voluntary consent to all types of medical interventions;
  • personal information processing policy.

Organizations often believe that all their documentation is in order. But that’s until the Federal Service for Surveillance in Healthcare (Roszdravnadzor) comes by to conduct their first inspection.

Many clinics commit errors in the way they process documentation: they lack particular documents they’re required to have, they combine multiple required documents into one, or incorrect methods are prescribed regarding the way they process personal information.

Information indicated in an organization's documentation must correspond to information published on the clinic's website. Otherwise, that will constitute a violation. For each individual instance of violation, administrative charges apply in the form of fines.

On top of that, a clinic may end up losing in court due to having incorrectly filled out and processed documents. In that case, the organization will be charged court expenses, compensation for losses, emotional distress, and representative expenses.

Don't wait until a patient has filed a complaint against you. Order a document inspection on the Word & Law company website. 

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