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We quite commonly encounter situations in our practice where we learn right after first meeting a medical organization that the legal affairs of a successful business, experienced in its field, is with no exaggeration, are in complete turmoil.

Here's the latest example.

A manager of a clinic gets in touch with us. There’s a lawyer working on their staff that they found “through acquaintances” and was recommended as a competent professional with experience working in the medical field. When we met up, one of the things we were told was that nobody was trying to settle with difficult and unhappy clients, they forget to respond to complaints, and nobody was keeping track of ongoing court cases. After diving a bit deeper into their situation, it was revealed that the clinic was actually steeped in court proceedings and had a whole cupboard of lost cases with millions of lawsuits from patients.

An important point is that a clinic doing its main job well – treating people – is not the only thing that it should know and be able to do. There are specialists and entire departments involved in the operations of any organization who do not directly bring in money through their work the way a sales department or doctors do. Neither accountants nor lawyers make you money. But it is these specialists whose job it is to protect your business from financial losses and minimize your risk. Qualified legal support is just as important in a medical organization's operations as qualified medical staff members are.

The work of a qualified medical lawyer will inevitably lead to a reduction in court disputes, patient complaint inspections, and, of course, the quantity of fines imposed at such inspections. An important job for a lawyer is to regulate disputes with patients before going to court in such a way that in the worst case, the person doesn't go to court or the supervisory agencies and in the best-case scenario, he or she remains the clinic's client and continues coming in for more medical services.

Competent lawyers can also help recognize and foil consumer extremism, which has been becoming increasingly common. Upon arriving at the clinic, patients like these know ahead of time what kinds of things to watch out for and which violations to record to later file complaints and receive compensation or free treatment.

Don't wait for your practice to become another such target. Get in touch with Word & Law and get qualified legal assistance today!

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